This dealership ALWAYS provides very fast, friendly, courteous, knowledgeable service. They never try and sell you on anything they just let you know what is available in case you might be interested. Something that most dealerships seem to forget is cleanliness, both in the cars they service and most importantly - the dealership itself. When the windows are washed, the floor is clean, the staff is neatly dressed, and the overall appearance of the place is neat, clean, and uncluttered, it gives a sense of order that these folks know what they are doing and can get things done correctly. ...
I PURCHASED MY 2017 TOYOTA TUNDRA BRAND NEW.ALMOST 10,000 MILES LATER I STILL LOVE IT AND THE SERVICE I RECEIVED.I'M NOT SURE WHY THEY HAVE BAD REVIEWS.I GOT A GOOD PRICE AND I'M TREATED LIKE A KING WHEN I GO THERE.MY TRUCK AND I HAVE BEEN TAKEN CARE OF GREAT!!!
I really don't look forward to shopping for a new vehicle. The Team at Clint Newall has reversed that. We were treated with dignity and respect, were shown the model that we wanted and not one with all the bells and whistles we would never use. Highly recommend Clint Newall Toyota;
I received very good service from Clint Newell Toyota.....and all employees were very professional, courteous and helpful. Made my experience with buying a new vehicle less stressful.
Becca McMilian is super to work with - knows everything about the cars and can show all the technical stuff in easy-to-understand language. They got us the car we wanted at a great price and didn't waste our time or try to push products on us we didn't want. Cody was also friendly and easy to work with in Finance.
From the moment I contacted Clint Newell they were nothing but friendly and helpful. I was able to purchase our new Tahoe sight unseen because of Allison and Skyller's willingness to work with me over the phone and via email. We were able to text photos back and forth and when the vehicle showed up it was exactly what I wanted. While the traditional vehicle purchase can be time consuming and frustrating, these guys went out of their way to make it easy for me. Even if you aren't in Roseburg, I would definitely get in touch with ...
Another dealer (150 miles away) miss-installed an oil filter 'O-ring', causing my brand new truck to lose 5 quarts of oil. Bina had her team drop everything and get me back on the road Within an hour; and that included a car wash! Bina, YOU ROCK!!! Gary Conner Shingo Prize Recipient, author, consultant.
We have purchase several cars over the years from Clint Newell Auto Group and were always very satisfied. We just purchased a new 2015 GMC Yukon XL SLT, loaded! We used the Costco program for the first time and boy was it a great experience. Allison Young was my initial contact and you cannot ask for a sweeter person to deal with. Brian Newell was our salesperson and Brian tried to go over all of the features of the Yukon, but there is more on this vehicle than my BMW! Brian told me not to worry, go over everything and get ...
From the moment we were greeted until the time we drove away in our new Camry, we received excellent, warm & friendly customer service! We highly recommend Clint Newell Auto Group of Roseburg, OR!
We have bought our Toyota's and had them serviced at Clint Newell Auto Group for about 6 years. The Service crew, Bina and David, are very knowledgeable and helpful with any question. The Maintenance crew, Mitch has serviced our latest Toyota on a regular basis. He provides superior service and workmanship. With the superior service, workmanship, great attitude, friendly people, we will continue to purchase our Toyota's at Clint Newell Auto Group. Thank you, Nick Rodriguez
The entire process of buying my Tundra took 5 minutes over the phone and 15 minutes at the dealership. It was by far the best experience I've ever had when buying a new vehicle. Well worth the drive to Roseburg. Thanks Randy!
This is the fifth car I have purchased there, and the second from diana. She listens to what you need and is your advocate when it comes to making the right deal for you. The selection is huge and I got just the car I wanted with just the deal I needed.
This was the most pleasant, hassle-free, no-pressure car buying experience I have ever had. And at 64 years of age, I've had quite a few. This is the way buying a car should be! Bill Krebs, our salesperson, was exceptional. He knew the product, listened to what we wanted, and provided clear information, all without pressure of any kind. I cannot recommend this dealership any more highly.
We went in to look for a used car and drove off with a 2012 Toyota Corolla with 21,000 miles and love it. We dealt with Bill Krebs and would highly recommend him as he didn't pressure us at all and was very helpful in helping us make a wise decision on what we chose to buy. Bill has also been in contact with us to see how we like our new car and if there is anything he could do for us. Great experience a second time and would highly recommend Clint Newell motors and Bill Krebs.
I recently purchased an UnderCover tonneau cover for my 2013 Toyota Tacoma double cab pickup. I had the cover delivered to your dealership for painting and met with Virgil Pippin to select an appropriate shade to match the Nautical Blue Metallic color of my ride. The finished cover was installed by AutoWorks in Roseburg, Oregon yesterday (May 9) and it looks fantastic. It gives my pickup that classy, finished look I was hoping for. Please forward my compilments to Virgil for doing such a beautiful job. Thanks! Bob Moon, Sutherlin, Oregon.
We recently purchased 2013 Cruze Eco from Joshua Welk. We were very impressed with Joshua's product knowledge. Never did we get the "Salesman Shuffle" that we have experienced during previous purchases with other dealers. From the initial product search to the signing of the final documents the experience was low pressure. As is common we were offered the peripheral aftermarket add-on products, however, after we declined a product there wasn't any pressure to purchase.
my experience was great very easy to buy on line very friendly staff overal a great experience i would recomend the dealer to anyone looking for a new vehicle
I was on my way to southern Calif. when I was told my car wasn't safe to drive as my emergency brake lights were on and my brakes felt soft. I had to rent a car and continue my trip, but Bina, the service manager kept me informed on how it was going as they worked through diagnosing the problem. She kept me informed on what the problem was and the timeframe to get it fixed. When I returned to pick it up, I had a clean car and willing helpers to transfer my things back into my car. ...
This is a top notch agency. Staff are always very friendly, knowledgeable and helpful. I particularly want to single out Binna as an excellent employee. She is very good at her job and always makes me feel welcome. I have complete confidence in the quality of work performed by the mechanics and Binna is good about explaining how a problem was diagnosed and taken care of.
Gregg an Clint Newell Motors made this a very fast and easy prosses to get thru. They were straight forward with everything they said and it dident change later on in then buying prosses.
As the parents of a teenager, we have unfortunately needed to use the CNM auto body shop several times in the last few years. It is always a very stressful and inconvenient time for us, and Trent has always been very knowledgable in helping us navigate through the insurance/rental car process. Everytime we have picked up our vehicle it has always been washed, vacuumed and looked good as new! The shop seems to understand the inconvenience of being "down" a vehicle, and works very quickly to return it to us. While my vehicle was in the shop ...
Mr. Ross was very, very prompt in his answers, making phone calls to us informing us of the procedures needed, insurance coverage, updates, and that gave us encouragement as the expense would have been great and we were in total ignorance as the insurance had it not been for David Ross taking care of paperwork, parts, etc. Mr. Clint Newell has a great employee, and the rest of customer service personnel were friendly, and made us feel very good and stop lots of worries from our mind. Thanks, Mr. Ross!
I was recently shopping for cars and had many dealerships beating down my door for my business but stopped shopping when I met Gregg Ashcraft. He was sincere and got me down to the price that I wanted and somehow got me a deal with Costco as well. I am enjoying my new vehicle and would recommend dealing with Gregg to anyone.
THE SALES PERSONAL WAS FRIENDLY, HELPFUL AND APPEARED TO CARE FOR US PERSONALLY. AFTER TRANSACTOPM WAS COMPLETE THEY WENT ON TO EXPLAIN ALL OPTIONS AND HOW TO OPERATE THE TRUCK. THEY WENT THE EXTRA MILE IN STAYING BEYOND NORMAL OFFICE HOURS TO FINISH THE TRANSACTION. THERE WAS NONE OF THE HARD SELL THAT IF OFTEN SEEN IN AUTO SALES.
I seached for a specific model Chevy truck at several other dealerships who attempted to steer me to a vehicle I did not want. Gregg at Clint Newell Group not only found the right vehicle, but patiently worked with me through several reversals of fortune in my family situation, finding and offering solutions including all possible credits and incentives. The entire sales & management staff I had contact with were very courteous & professional.
I just bought my truck from Clint Newell Auto Group. This is my first GM truck ever and I love it. I got first class service from Gregg Ashcraft. The drive up to Roseburg was really worth it. Whether you live in Jackson County or Josephine County the trip is well worth it. I love my new red GMC Sierra 1500 truck!
Leave Us A Review